Received cashback from Shopback and Shopback Go and you have no idea how to withdraw it? This is a quick guide to show you. 😊
If you are looking for a referral code, this is mine: 9PkpLq
If you have not signed up for Shopback and wish to do so or find out more, read these two previous posts of mine for more details.
First of all, in order to make a withdrawal, you need to make sure that your Available Balance is at least $10 and above. If not, you will not be able to withdraw your cashback yet.
Minimum withdrawal = $10
Maximum withdrawal = $300 a day
There is a withdrawal limit of $300 a day so if you have more than $300, you will need to withdraw them over 2 days or more, depending on how much cashback you have in your account.
Click on your Account at the bottom right of your app. You will be able to see the amount you can withdraw at the top (circled in blue), in my case it’s $108.80.
Click on Withdraw Cashback. (pink box below)
You have the choice to withdraw your cashback into either of the three.
1) Bank Account (Bank Transfer)
2) Paypal Account (e-wallet Transfer)
3) DBS Paylah! (Discontinued from 18 December 2023)
1) Bank Transfer
If you have not linked or added a bank account, you will first need to do so.
Click on Add A Bank. (under Bank Transfer, both shown in pink boxes below)
Click on the arrow under Bank and you will be able to select the bank which you want the cashback to be transferred into.
You have a choice of the following banks for now, which is most of the major banks in Singapore.
Citibank, DBS, POSB, HSBC, Maybank, OCBC, UOB and Standard Chartered.
Choose the bank and key in your Name as per bank account, as well as your Bank Account Number, without hyphen or space.
Then it will be processed and once it’s verified, it will be shown as verified in your account and you can proceed with the withdrawal. The next time you need to withdraw, you can just select it, without having to add again. Am OTP will still be sent to your registered mobile number each time you request a withdrawal.
2) e-wallet Transfer (Paypal)
I have not done a paypal transfer before but I believe it’s similar to bank transfer. For paypal, it goes by the email address that is tied to your paypal account.
After your bank or e-wallet accounts have been verified by Shopback, you can now do your withdrawal, provided your available balance is at least $10.
Your verified account will be shown as Verified in green as per below.
You will then enter the amount you want to withdraw. There is a minimum requirement of at least $10 but you can input any variations you like.
From $10 to $88.88, with your available balance being the maximum amount.
I withdrew $108.80 so that was what I entered above, and once you click Withdraw, an OTP code will be sent to your mobile number.
Enter the OTP code and submit.
And it’s done!
3) DBS Paylah! (Discontinued 18 Dec 2023)
This is a newly added withdrawal method, which is to withdraw your cashback through DBS Paylah!
I believe this is for users who have already linked their Paylah! account to Shopback.
As mine is already linked previously as a payment method, my account is directly shown as below. However, to withdraw the balance, I will still need to verify my account through my email.
Click on the method (the box highlighted in blue with your phone number), enter the amount you wish to withdraw and then click on withdraw.
You will then receive an email to verify this the first time. After which, if you make future withdrawals through Paylah, you will need to key in the OTP code sent to your mobile number each time you do a withdrawal.
Then your withdrawal will be processed.
For Paylah, you receive your cashback almost immediately or after a short while (a few minutes). The longest I have experienced was a few hours.
After which, you can click on View Withdrawal History to double check.
It will reflect as Processing with the date and amount you chose.
Click on the arrow beside Processing and you will be able to see the Estimated Date you will receive your cashback in your bank account.
However, for bank account withdrawals, it usually takes a few business days for it to be processed. Thus, I highly recommend using Paylah to withdraw your balance.
One tip I can give you is that if you foresee that you won’t be using Shopback much in the near future and you still have quite a bit of pending balance left but they amount to less than $10, then leave at least $10 in your available balance so that once the pending balance becomes available, you will still be able to withdraw everything without having to spend and wait again.
Do remember to make your withdrawals as if I remember correctly, the cashback will expire if you did not touch your account for a year. Touch your account meaning have transactions.
Not sure if they changed their rules but just in case, do try to withdraw when you can. 😊
Have fun earning! Be safe! 😷